At DigitalHub Pro (digitalhubpro.in), we are committed to ensuring you have a smooth and rewarding experience with our educational worksheets, digital bundles, and design services. Below is our transparent refund, replacement, and cancellation policy.
1 Nature of Digital Download Products
DigitalHub Pro provides downloadable educational printable PDF files (e.g. BrightMinds™ 2,000+ Page Kids Learning Mega Bundle), design templates, and digital assets. Because digital assets are delivered instantly and can be saved, printed, and viewed immediately, standard physical product return procedures do not apply once files are delivered.
2 Guaranteed 100% Refund Scenarios (रिफंड कब मिलेगा)
We gladly provide a full refund or instant replacement in any of the following verified technical situations:
Duplicate / Accidental Charges
If you were charged multiple times for the same transaction due to a network lag, duplicate debits are refunded in full.
Corrupted Download Files
If a downloaded PDF is corrupted or damaged and our support is unable to provide a functional replacement within 24 hours.
Technical Non-Delivery
If your payment succeeded but you did not receive download links on screen, WhatsApp, or Email within 24 hours of notification.
Material Discrepancy
If the delivered file significantly contradicts the core description provided on the product page.
3 Web Design & Logo Creation Services
For custom web design or logo creation services:
- Before Work Starts: 100% refund issued if cancelled prior to the design process initiating (minus payment gateway charges).
- Work in Progress: Refund calculated proportionally based on uncommenced project milestones.
- Final Delivery: Once final website files or high-resolution logos are delivered and approved, fees are non-refundable.
4 Step-by-Step Refund Process (रिफंड कैसे प्राप्त करें)
Requesting a refund is simple and fast:
Contact Support
Send an email to mydigitalhubpro@gmail.com or WhatsApp message to +91 99990 95303.
Share Order Details
Provide your Order ID, registered email/phone number, and a brief description of the issue.
Quick Verification
Our team verifies your transaction within 24 hours.
Refund Credit
Funds are credited directly back to your original payment method (UPI, Bank Account, or Card).
5 Processing Timeline
Once approved, refunds are credited back to your original source:
- UPI Transfers (GPay, PhonePe, Paytm): Usually credited within 24 to 48 hours.
- Cards & NetBanking: Processed by banks within 5 to 7 business days.
Need Assistance With a Refund or Download?
Message us directly on WhatsApp and we will resolve it quickly!
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